25 Jobs in Waverly, IA
CALERO is Hiring a Content Analyst Near Waverly, IA
Job Summary:
The Content Analyst will monitor and address missing invoices, working with vendors to ensure all invoices are addressed in preparation for go-live. Also responsible for resolving issues and escalations regarding media type, media delivery, missing media.
Responsibilities:
- Establish access to billing data, whether direct access, LOA etc.
- Issue Letter of Authorization to vendors
- Create email addresses/distribution group for project
- Determine media to use for best solution for client, Calero and vendor
- Establish electronic data feeds
- Redirect paper invoices
- Set electronically available invoices to paperless
- Load invoices per client requirements in preparation for GL coding and cost allocations
- Work with invoice acquisition tool to move invoice feeds from test to production
- Manage and triage client and vendor communications during the onboarding process
- Provide onboarding status update at weekly client implementation meeting
- Review data against existing readers / handlers
- Submit reader / handler request
- Validate and test reader / handler
- Configure vendor accounts in the tool
- Gather and provide documentation and test data for the development of new readers and verify the new readers once they are developed
- Test changes / enhancements to existing readers
- Collate and load vendor contracts into the tool
- Know and understand the differences in Telco media (EDI, CABS, CD Media) to insure the clients’ needs are being met in regards to level detail, data availability, bill cycle date, bill consolidation and missing bill volume
- Understand and read the various formats of data provided for troubleshooting issues (ex., confirming inclusion or exclusion of data)
- Ensures maximization of the invoice loading process by evaluating and identifying the need for new readers to automate invoice loading
- Review implementation workbook information received from client for completeness and convert to Professional Services Implementation tracker
- Determine target method of delivery for each invoice on the implementation
- Set up client communication and system infrastructure
- Establish electronic data feeds
- Collate information within implementation tracker
- Create required instances (e.g. CMT / IMS)
- Document handover information for transition to Service Operations
Education:
- University /Bachelor’s degree and/or related experience
- A combination of education and experience will be considered
Experience and Training:
- Minimum one (1) years experience with Calero products and services or similar software
- Excellent customer service skills
- Attention to detail
- Agility to fast paced environment
- Ability to prioritize and manage multiple responsibilities
- Demonstrates a sense of urgency and ability to meet deadlines
Technical Knowledge:
- Basic knowledge and experience with the following technologies:
- Microsoft SQL
- Microsoft Excel
- Microsoft web application configuration
- Microsoft Windows
BENEFITS
- Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, 401k
- Competitive Family Care Leave Package
- Team Building Budget and Employee Events
- Office Drinks, Snacks, Coffee etc.
- Volunteer Day
- Flexible PTO
- Development Training Budget
Calero is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
The salary range for this role is $19.00 - $21.00 per hour. It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, that meet all required qualifications. Actual offers take candidate’s knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.
Job Summary
Full Time
$48k-60k (estimate)
05/16/2024
07/15/2024
The job skills required for Content Analyst include Customer Service, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Content Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Content Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Content Analyst positions, which can be used as a reference in future career path planning. As a Content Analyst, it can be promoted into senior positions as a Digital Content Curator II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Content Analyst. You can explore the career advancement for a Content Analyst below and select your interested title to get hiring information.
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